Organisational, professional and personal development

Your culture matters. We help you identify and shape the culture you deserve; patterns of behaviour, driven by clearly stated values, in turn building trust and brand recognition with the right kind of customer. Our services help you:

• Discover: understand your current culture
• Define: clarify values, behaviours and cultural expectations
• Align: align systems, leadership practices, communication and processes
• Activate: translate culture into visible action
• Sustain: measure, reinforce and evolve consistent patterns

Change, even when fully justified, can be poorly handled, creating suspicion, apathy and even dissent. Equally change can allow for individuals and teams to flourish given the right foundations. We support you to:

• Identify your organisation’s preferred reality
• Engage and ‘on-board’ stakeholders within the change process
• Identify and effectively negotiate with resistance
• Plan, implement and support management within the change process

Leadership is a skillset that can be learned and enhanced, irrespective of title, experience or effect. Individually and collectively, your leaders need demonstrable consistency (of behaviour and message), ensuring their remit of leadership is fulfilled. Our team support your leaders to:

• Diagnose beliefs and behaviours
• Redesign and implement effective leadership norms
• Develop skills to improve influence and ROI
• Enhance strategic intent and focus
• Align individuals and teams to business goals

HR support can be tricky and time consuming. Without support, business is exposed to a range of legislative vulnerability and procedural inefficiency. Our HR experts support implementation of:

• A comprehensive employee lifecycle management system
• HR compliance frameworks, policies and procedures
• Employee capability audits and planning
• Recruitment and on-boarding support

Strategic planning reflects the “balcony and the dancefloor” metaphor. The dancefloor is where all the action is, yet we need leaders to spend (some) time out of the action, observing from above. Strategic planning is to be done from the balcony. When on the balcony, we work with you to develop the plan. Together we:

• Establish a clear understanding
• Connect to our purpose; our preferred future
• Establish understanding of how we are viewed
• Establish current and future capability and capacity requirements
• Establish agreement and lines of responsibility

Author Steven Covey (7 Habits of Highly Effective People) described professional development as the act of “sharpening the saw”. We don’t cover everything, but here are a couple of different saws we can help put an edge back on:

• Conflict resolution
• Customer service
• Emotional intelligence
• Time management
• Collaboration, negotiation and positive influence

Leadership at Work’s roots grow deep and wide in the leadership and management (L&M) training space. Bringing contemporary adult learning principles into the belief “do what is true, not just what is new” allows us to access some of the formative and most impactful L&M methodologies available. We offer training to:

• Executive boards and leadership teams
• Senior and middle management
• Emerging leadership talent
• “Shopfloor” supervisors / coordinators

1:1 coaching accelerates learning and skill development through individually tailored solutions and approaches. Whether looking to leverage a specific strength, or working towards improving an area of weakness, our coaches have a range of tried-and-true methods to ensure you meet (exceed your goals). Topics might include:

• Building credibility and influence
• Emotional intelligence
• Stress management and leadership resilience
• Career advancement and planning

High performance teams require high performance behaviours. Equally a shared experience of role clarity will reduce waste and conflict, whilst building collaboration and “value-creation”. We offer a broad range of tailored team workshops that build team cohesion and productivity. Our team-building workshops:

• Help your team to define any problems
• Facilitate open, honest and productive dialogue
• Focus on accountability and responsibility (ie. what are we committed to?)
• Elicit ownership and action

Personal and professional growth are not mutually exclusive. Our professional world impacts upon our personal world and vice-versa. Our team can support you to connect / reconnect with your ideal and authentic self. You might consider:

• Building some personal success principles
• Exploring and uncovering the “ideal you” for the next stage of your life
• Building tools to manage stress and fatigue
• Explore and reconnect with your real interests and goals

Behaviour (in any form) will impact upon job performance and team productivity. Utilising behavioural profiling as a risk-mitigation approach to recruitment continues to be a highly credentialled approach. Equally, profiling individual and team behaviour can bring collective awareness to strengths, weaknesses and possible areas of growth / untapped value. Our DISC consultants can:

• Support candidate selection (including job profile matching)
• Provide insights into individual and team ‘under-performance’