Leading & Managing Teams – 2019 Public courses

January 25, 2018

LEADING & MANAGING TEAMS

Professional development series for emerging and current leaders and managers

Leadership and management are two very different (complementary) skillsets that are crucial for people in supervisory and leadership roles to possess if they are to safely guide their teams to the expected destination.

 

The Leadership At Work team are excited to offer newly appointed and experienced Managers the opportunity to establish (and reaffirm) these skills within a series of single day professional development sessions.

 

Each session incorporates key learnings from the Leadership At Work course including a blend of theory and practical course-work that is the trademark style of our course delivery.

 

COURSE CONTENT

 

Day 1 – Understanding Leadership & Management

The role of the team leader and manager

Leadership and management styles

Giving and receiving feedback

 

Day 2 – Creating & Communicating Performance Standards

Role Clarity

Performance Counselling

Effective Communication

Time Management

 

Day 3 – Understanding & Managing Staff Behaviour

Using DISC to understanding behaviour

Using Behavioural profiles in Recruitment

Using DISC in the Performance Management process

 

Day 4 – Conflict Resolution

Nature and causes of conflict

Conflict resolution Styles

The dialogue approach

Ten steps in conflict resolution

 

Day 5 – Effective Team Meetings

Understanding & Creating Purpose

Planning and creating objectives

Roles and responsibilities of the Leader

 

LEADING & MANAGING TEAMS

Dates:

 

2019 Day 1 Day 2 Day 3 Day 4 Day 5
Ballarat 7th March
21st March
4th April
18th April
2nd May
Geelong 28th March 11th April 2nd May 16th May 30th May
     

 

   

INVESTMENT

Complete set of five days                   –           $2475 (incl. GST) payable on registration