“Yeah, Nah”

For the well-intentioned leader who isn’t quite getting the ROI they (and their team) deserve

Somewhere between twenty and two hundred employees, an organisation changes shape. It becomes large enough to need layers – a general manager, department heads, team leaders, supervisors – and small enough that everyone can still feel, almost immediately, when something between those layers has gone wrong. A message that gets diluted on its way down. A concern that gets softened on its way up. A decision, delivered with good intentions, that lands as something else entirely by the time it reaches the people it affects.

This is the awkward middle ground most Australian businesses actually operate in, and it is where this book lives.

Inside, you’ll discover 10 common mistakes being made by well-meaning leaders and managers. Equally important, is the understanding that these mistakes come at a cost. Not always immediately evident, those costs erode leadership effectiveness, employee motivation and potentially, careers.

This book is written for you, irrespective of your position in the organisational hierarchy. It’s an opportunity to reflect and ask some questions of the way you communicate, up and downstream.