Leading and Managing Teams
Leading & Managing Teams
Leadership and Management are two very different (complementary) skill sets that are crucial for people in supervisory and leadership roles to possess if they are to safely guide their teams to the expected destination.
The Leadership at Work team are excited to offer newly appointed and experienced Managers the opportunity to establish (and reaffirm) these skills within a series of single day professional development sessions.
Each session incorporates key learnings from the Leadership course including a blend of theory and practical coursework that is the trademark style of our course delivery.
Day 1 – Understanding Leadership & Management
The role of the team leader and manager Leadership and management styles Giving and receiving feedback |
Day 2 – Creating & Communicating Performance Standards
Role Clarity / Performance Counselling Effective Communication Time Management |
Day 3 – Understanding & Managing Staff Behaviour
Using DISC to understanding behaviour Using Behavioural profiles in Recruitment Using DISC in the Performance Management process |
Day 4 – Conflict Resolution
Nature and causes of conflict Conflict resolution Styles The dialogue approach Ten steps in conflict resolution |
Day 5 – Effective Time and Team Meetings
Understanding & Creating Purpose Planning and creating objectives Roles and responsibilities of the Leader |
Dates for 2023 Public Courses:
2023 | Day 1 | Day 2 | Day 3 | Day 4 | Day 5 |
Ballarat | |||||
Geelong | 2 May | 6 Jun | 4 Jul | 1 Aug | 5 Sep |
Melbourne | |||||
Geelong | |||||
Ballarat | 6th Oct | 20th Oct | 3rd Nov | 17th Nov | 1stDec |
Melbourne |
Download Registration Form here.
Contact us to make a booking or register.