Why does this problem come back to haunt us?
June 9, 2021Ever wondered why do the same problems keep recurring?
Well there are two good reasons for this annoying and often expensive problem.
Firstly, problems often appear in the first instance as symptoms or problem effects. For example a headache is often a symptom of a deeper problem. Taking a painkiller will only at best hide the problem for a while, but it will most likely come back again after the painkiller has worn off. A good GP or alternative health practitioner will ask a series of questions to get to the source of the problem. Those questions will often start with What, When, Where or Why.
In Problem Solving in workplaces we always start by asking What, When, Where and Why. This enables us to get to the real problem and then if we keep asking Why often enough, we are likely to get to the root cause. Eliminating the root cause is the key!
The second reason problems keep recurring is that when we have found a solution to our problem we fail to make sure all documents and materials leading to the previous way of doing things have been eliminated. Recording and documenting solutions for future reference and for future personnel will ensure the problem stays fixed!
Our new online tool, Problem Busters, has all the necessary steps to ensure once a problem is solved properly it stays solved!!
Want to know more about busting problems using our unique approach? Click here to discover more about our online Problem Busting package.
Image by Image by Stefan Keller from Pixabay